With our bot in the Omnichannel add-on, you can be available around the clock and provide immediate service to your customers while keeping personnel costs down. This means you can let Dstny Chatbot, our digital chatbot for businesses, take over and respond to messages in your digital channels and on your website, especially if you receive many similar inquiries. This way, you can free up time to focus on value-added tasks instead. You can input pre-programmed responses for the bot in the admin view, and then choose to monitor conversations in MyDstny to ensure that your customers receive the best possible service. Get a chatbot and elevate your response system to the next level!
Omnichannel
Coming soon
With the help of the Omnichannel add-on, you can ensure that you never miss a customer message.
Digital Channels
With the Omnichannel add-on, you can integrate your digital channels and social media, such as Instagram and Facebook, directly into MyDstny, allowing incoming customer chats to be collected in one unified feed. This streamlines case management, saves time, and reduces administration for your support team, while ensuring you never miss a message. Update your customer service system today!
Chatbot
Completely web-based
The system is fully web-based and flexible – it doesn't matter where you are located geographically or what platform, operating system, or phone carrier you use. Increase or decrease the number of agents as needed, and pay only for what you actually use. Add features as you grow into the solution and reallocate resources based on your needs.
