About Freshsales
Freshsales is a CRM system that provides its customers with an overview of their business through logs of emails, phone calls, and meetings. Freshsales can offer in-depth sales analytics through reports and provides support to ensure that the customer doesn't miss important follow-ups with end customers.
Get a comprehensive view of your customers
The right CRM system can help you gain a good overview of your customers. By integrating Dstny's services with your CRM system, a 360-degree view is created, ensuring that no important information is missed.
This is how the integration works
Through APIs, Dstny's telephony services can communicate with Freshsales. The Freshsales API belongs to the Representational State Transfer (REST) category. It allows you to perform operations such as reading data from your Dstny service. Information available in your Freshsales account can be identified by its own unique identifier or 'URI.' This means that information from your account can be retrieved by our services via the API.
